November 18, 2023 | Texarkana, TX
Recognizing the urgency, I arranged an installment plan with the auditing carrier for the audit invoice, separate from their regular payments, making it more manageable for the customer. This solution kept their policy active, prevented the invoice from going to collections, and was key in retaining them as a client for over 10 years. The customer appreciated our efforts to accommodate their needs, underscoring our dedication to exceptional client service.
Best,
Jannette, Insurance Agent at Quote Texas Insurance
